The Chillybuddy Cooling Jacket is warranted for two years for defects in manufacture or materials. Wear and tear from ordinary or extreme use are not covered by this warranty.
Prior to any returns or warranty packages are to be sent, customers must reach out to support@chillybuddy.com to start the process.
Warranty claims, including receipt from date of purchase, should be presented to:
Prior to any returns or warranty packages are to be sent, customers must reach out to support@chillybuddy.com to start the process.
Warranty claims, including receipt from date of purchase, should be presented to:
Chillybuddy LLC
Chillybuddy Warranty Claims
105 Torrey Pines Drive Clayton, NC 27527
Chillybuddy Warranty Claims
105 Torrey Pines Drive Clayton, NC 27527